We’re Reaching Out

Your input is important to us.  As part of our commitment to provide High Touch Customer Service, we want to know how we are doing, and better understand where we need to improve.

To help us gather unbiased information we have engaged Avannis, a professional research firm, to reach out and ask clients for feedback about the service we provide.

If you receive a call or email from Avannis, we would appreciate you taking a few minutes to provide your feedback.  We’re talking just 3 -5 minutes on average to complete the survey, and if you wish to remain anonymous you may.

Lastly, Avannis will never ask you questions about your account or personal information.  We do not share any personal or account information with Avannis, as outlined in our privacy policy.  To view our privacy policy, click here.

We sincerely appreciate your time and your trust in banking with us.  Thank you!