Yes. The first time you Log In you are asked to change Password to one of your own choosing. The Password must be between 8 and 12 characters, and must contain at least four numbers. Both are case sensitive. If you wish to change your Access ID subsequently, you may contact your Business’ security administrator. You may change your Password at any time by clicking “Options” at the top of the BBOL screen. You should change your password anytime you believe it has been compromised, and you should always keep it private.