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TCB by Text Is Here!

Have a banking question you can’t find the answer to? This new feature lets you contact our Customer Care Team with any questions via text through our regular numbers listed below.

573.657.0849 (Ashland) | 573.447.1771 (Columbia) | 573.642.3322 (Fulton) | 573.676.5711 (Mokane) | 800.446.2265 (Toll-Free)
[email protected]

The Bureau of the Public Debt announced that as of January 1, 2012, paper savings bonds will no longer be sold at financial institutions.  For more information visit www.treasurydirect.gov.

You can transfer funds through your online banking, call 800.446.2265, or visit any bank location.

You can order online at www.ordermychecks.com, call 800.355.8123, you can drop off your check reorder slip (located on the top of your book of checks) at any bank lobby location, or you can contact Customer Care Team at 800.446.2265.

New customers can stop by any bank lobby location or call Customer Care Team at 800.446.2265 to make their first check order.

Reward members will receive an annual print statement with point totals and can redeem for prizes via the customer service center at 573.592.6399, 573.447.5415, or toll free 877.446.7937. You can also manage your rewards account through the website by registering online and receive a monthly eStatement.  To get started you will need to register online at www.callawaybankrewards.com, or call Callaway Bank Rewards service center.

You are automatically enrolled into the Callaway Bank Rewards program at no cost when you open an Ultimate Checking^® account or any business checking account with a debit card.

Come in to speak to a Personal Banker or contact Customer Care Team at 800.446.2265 to increase your daily spending limit.

Come into any bank lobby location and we will walk you through the process of disputing fraudulent activity.

Call 800.446.2265 or stop by any bank lobby location.

If you need to stop a check payment you will need to know the following information:

• Amount on the check
• Date on the check
• Number of the check
• Who the check was made out to

To reset your pin, please call our automated system at 800.992.3808.

Come into any bank lobby location as soon as you can so that we can close the lost debit card and print a new one for you. For after hours lost or stolen debit cards, call 800.472.3272 so that your card can be canceled to avoid any fraudulent charges.