You are not required to download the app for eAlerts /Text Banking alerts. Use this link, or Text or Call 800-446-2265 and your preferred notifications will be added.

If your mobile number doesn’t change, your eAlerts/Text Banking will continue without interruption. If your mobile number changes, please contact Customer Care to update your information.

From your Mobile Banking app, simply log in and click eAlerts/Text Banking from the main menu. Next, go to eAlert Delivery Options, choose your preferred form of contact (Text Alerts or Email), and then enter your phone number (xxx xxx xxxx) or email address. Then go to Add an eAlert, select your desired eAlert(s), and you’re ready to go.

No, the eAlerts/Text Banking messages you receive will only contain the last four digits of your account number or the nickname of your account(s).

Yes, security is taken care of with the latest industry standards in encryption and authentication.

No, The Callaway Bank does not charge a fee for eAlerts or Text Banking. However, some mobile carriers charge a fee for texting, so please contact your mobile provider regarding fees for text messaging.

All personal accounts are eligible to use eAlerts and Text Banking.

Text Banking allows you to get instant updates by texting the bank a specific message, and a response is sent to you (without logging into your app). From your Mobile Banking app, pick what account(s) you want to enable Text Banking on. You can even set an easy-to-remember nickname for your accounts.

You can text BAL, HIST, XFER, HELP, STOP to 800-446-2265.

• Text: BAL for all available account balances with Text Banking activated
• Text: BAL and the last four of your account number or nickname to receive your available balance for that specific account.
• Text: HIST for the last five transactions posted to your active Text Banking account(s).
• Text: HIST and the last four of an account number or account nickname to receive transaction information for that specific account.
• Text XFER [from last four of an account] [to last four of an account] [amount] — This transfers funds between two accounts. Example: XFER 1234 6789 25.00
• Text: XFER [from acct nickname 1] [to acct nickname 2] [amount] — Transfers funds between two accounts. Example: XFER Chkg Svgs 25.00
• Text: HELP For a list of available commands and customer service information.
• Text: STOP to deactivate alerts and remove enrollment

You can have a Transaction alert set up for any of the following transaction types: debit card, checks (includes checks and ACH’s), wires and deposits incoming and/or outgoing, or choose all categories for alerts on all options.

• Debit Cards include purchases, ATM withdrawals, and ATM deposits
• Checks include written/deposited and withdrawals, in-branch, and ACH payments
• Wires
• Deposits include ACH (electronic) transactions, such as direct deposits or automatic withdrawals
• Online Banking transfers

Receive an email or text for the following account changes:

• Transaction – alerted when a transaction of a specific amount occurs.
• Transaction Threshold – alerted when a transaction is above or below a specific amount.
• Balance Threshold – alerted when your balance is above or below a specific amount.
• Daily Balance – alerted with current balance at a scheduled time of specified days of the week.
• Monthly Balance – alerted with current balance at a scheduled time on a specified day of the month.

eAlerts are electronic alerts that will keep you updated with an email or text based on your preferences.