The first thing you’ll see is a pop-up message in the app letting you know your deposit is being reviewed.
App Pop Up Message: “The deposit to ***123 has been received and will be reviewed” (with ***123 being your account number).
Status Update Email: Shortly afterward, you’ll receive a status update via email stating one of the following:
Approved – A message stating that “Check # xxx in the amount of $xx.xx has been approved” will be sent before the end of the business day.
Rejected – A message stating that “Check # xxx in the amount of $xx.xx has been declined” will be sent before the end of the business day.
Duplicate – If a check has already been deposited, the duplicate will be automatically rejected. Expect an email like: “This check was not accepted. It is a duplicate of a previously deposited check. Please contact us at 573.642.3322 for assistance if needed.”
Please note that if your deposit was made after 5:00 pm on a business day you’ll receive the above communications on the following business day.