Yes. The first time you Log In you are asked to change Password to one of your own choosing. The Password must be between 8 and 12 characters and include a number, a special character, and both an upper and lower-case letter.
Username and Passwords can be changed via your digital profile. Locate your name at the top-left portion of the screen, tap and select “Manage Profile”. You should change your password anytime you believe it has been compromised, and you should always keep it private. Reach out to the TCB Business Team with any questions or concerns.