-Click on Login Menu in the top right corner of any The Callaway Bank web page. Click the drop down and select Digital Banking.
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How do I login to Digital Banking?
If I have additional questions, whom do I contact?
Customer Care Team at 573.642.3322, 573.447 1771 or 800.446.BANK (2265); Monday – Friday 7:00 a.m. – 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m. or e-mail us at [email protected].
What happens if I forget my password or get locked out of the system?
We employ the “three strikes and you’re out” method so if you type your password incorrectly three times, you will become locked out. Contact our Customer Care Team at 573-642-3322, 573-447-1771, or 800-446-2265 Monday-Friday 7:00 a.m. – 1:00 a.m. or Saturday 8:00 a.m. – 2:00 p.m. or e-mail us at [email protected].
Can I change my challenge questions?
Yes, after logging in, select MANAGE PROFILE, then CHANGE SECURITY QUESTIONS.
SAFETY TIP: The Callaway Bank will never ask you to divulge or change your private information, and we will never change it for you.
Can I access Digital Banking from multiple computers?
Yes, you can access Digital Banking from any number of computers. If you log in from a computer that you haven’t used for Digital Banking before, you will need to go through the verification by text or phone and successfully answer a security question. You can register as many PCs as you like, but we encourage you to register only the computers you routinely use and not register public systems.
How do I know I’m at the valid Digital Banking site for The Callaway Bank?
Our Digital Banking site is a separate, secure website that lets you manage your accounts and transactions any time of day. Different browsers have different symbols to show that you’re connected through a secure, encrypted connection.
First please always make sure the site is a secure site. Check for a HTTPS:// site name and a locked pad lock in the web address. All The Callaway Bank sites will be secure.
You can access this site by using the “Login” button at the top right of the home page of callawaybank.com, or you can use the specific URL: https://callawaybank.myebanking.net/#/
If you ever have questions or concerns the site you are on is not a valid Callaway Bank site, please contact the Customer Care Team at [email protected] or 573-642-3322, 573-447-1771, or 800-446-226 Monday – Friday 7:00 a.m. – 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m.
Can I change my Username and Password?
Username and Passwords can be changed via your digital profile. Locate your name at the top-left portion of the screen, tap and select “Manage Profile”. You should change your password anytime you believe it has been compromised, and you should always keep it private. For assistance you can reach out to the [email protected] or call 573-642-3322, 573-447-1771, or 800-446-2265 Monday-Friday 7:00 a.m. – 1:00 a.m. or Saturday 8:00 a.m. – 2:00 p.m.
Can I export my account information?
Yes. You can export transaction information in a choice of formats, CSV, Quicken® – QFX, QuickBooks® – QBO, BAI2 or PDF/Print. Check your software’s documentation to determine which format is appropriate.
Are my payments guaranteed?
With the Payments Guarantee, you can be assured that your electronic payments are safe and reliable. When your payments are processed through Bill Pay, you are protected in the unlikely event of unauthorized transactions or processing delays. The payments guarantee applies when all the payment and contact info provided is accurate.
When is the money for the payment withdrawn from my account?
If the payment is sent electronically, the money is withdrawn from your account one business day after processing begins. If the company or person cannot receive electronic payments, we print a check and mail it to the address you provide. For some checks, the money is withdrawn one business day after processing begins. For others, the money is withdrawn when the company or person deposits or cashes the check.