How does a company or person receive my payment?

We send payments electronically whenever possible but some payments are sent via a check. We send electronic payments to thousands of companies across the U.S. every day. If the company or person cannot receive electronic payments, we print a check and mail it to the address you provide. The check contains the following info: Your Name and Address; The company or person’s name and your account number with them, if available; the payment amount; the delivery date. If you added a memo to your payment, the info is printed on the memo line of the check.

If I delete an account, what happens to pending or scheduled transactions?

Deleting an account cancels all pending payments and other transactions from the account. The following transactions are canceled: pending payments, incoming eBills, AutoPay payments, AutoPay payments for eBills, scheduled and repeating transfers, and P2P payments.

Who can’t I pay with Bill Pay?

You’ll use Bill Pay to pay companies and people with addresses in the United States or its territories. You cannot use Bill Pay to send payments to addresses outside the United States. We don’t recommend using Bill Pay to make state and federal tax payments or court-ordered payments. Such payments are discourages and must be scheduled at your own risk.

Who can I pay with Bill Pay?

You can pay anyone in the United States that you would normally pay by check, automatic debit, or cash. You can pay companies, friends and family members, and service providers such as the babysitter or the plumber.

How does Bill Pay work?

Provide some info about the company or person you want to pay, and then tell us how much and when you want payment made. We send your payment electronically when possible. If the person or company can’t accept electronic payments, we print a check and mail it for you.

What is Bill Pay, and how do I sign up?

The Callaway Bank Online bill pay allows you to manage your payments to various companies — all in one place.  You can even set up payments to occur in the future or to be made as recurring payments (i.e. every month, every week, or every two weeks). So, no more worrying about paying bills while you’re on vacation or forgetting to mail a payment!

Can I transfer funds from my accounts at The Callaway Bank to another financial institution?

Yes, if you have enrolled in Bill Pay then you have the option to transfer money, which will allow you to transfer between financial institutions.

When may I use Callaway Bank Digital Banking?

Anytime you want! 24 hours a day, 7 days a week.

There may be infrequent times when digital banking is unavailable due to system maintenance.  We try to plan these for late night or early morning.  If the site will be down during the day due to maintenance, we’ll post a notice on our website a few days in advance.

What accounts may I access through Digital Banking?

When you enroll, we automatically give you online access to your checking, savings, CD’s, loans, and safe deposit box. You may only access the accounts you own, so it’s important to keep your login information private. If there are other accounts you own that don’t show up on Callaway Bank Online, contact us to see if they may be made available to you online. We allow transfers between your own accounts, but reserve the right to limit transfers on some types of accounts.

What are the fees involved?

The fees for Callaway Bank Online are:

  • Access to account balances, history, transfers FREE!
  • Personal Bill Payment Service — FREE!
  • Mobile Check Deposit – FREE!