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7 Days A Week, The Customer Care Team is ready to help!
I always use the app to make deposits with checks. It also makes it super easy to transfer funds between accounts when necessary.
- Claire B.
The Customer Care Team is available 7 Days A Week!
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General Banking FAQs
The bank’s routing number is: 081501696.
The routing number, or ABA routing number, is a unique 9-digit number used in the United States to identify a bank. It allows banks to transfer funds via wires, ACH (Automated Clearing House), and other methods to each another. This number along with your account number is needed when setting up direct deposit. It is always the first set of numbers on the bottom left side of a check.
Text the Customer Care Team 7 Days A Week!
800-446-2265 or the following local numbers!
You can transfer funds between your Callaway Bank accounts by using Digital Banking. For a step-by-step guide Click Here. To transfer funds between The Callaway Bank and other financial institutions Click Here. You can also contact us, or visit any bank lobby for additional assistance.
You can order online at www.ordermychecks.com, call 800.355.8123, you can drop off your check reorder slip (located on the top of your book of checks) at any bank lobby location, or you can contact Customer Care Team at 800.446.2265.
New customers can stop by any bank lobby location or call the Customer Care Team at 800-446-2265 to make their first check order.
Using Digital Banking you can increase the limit for a one-time purchase while waiting in the check-out line. Step-by-step instructions are available HERE. If additional assistance is needed please contact the Customer Care Team.
Call 800-446-2265 and your Customer Care Team will be happy to help you dispute your fraudulent activity. They are open Monday-Friday 7:30 a.m. – 10:00 p.m.; Saturdays 9:00 a.m. – 10:00 p.m. and Sunday 12:00 p.m. – 8:00 p.m. You can also visit any lobby, and we will walk you through the process of disputing fraudulent activity.
Call 800-446-2265 or stop by any bank lobby location.
If you need to stop a check payment you will need to know the following information:
- Amount on the check
- Date on the check
- Number of the check
- Who the check was made out to
To reset your PIN, call the automated system at 877-965-3344 or update your PIN using Digital Banking (online or mobile). Step-by-step instructions are available HERE.
You can shut your debit card off by using online and mobile banking. If you are unable to locate please visit your nearest bank lobby to close the lost debit card. For after-hours lost or stolen debit cards, call 844-202-5333 so that your card can be canceled to avoid any fraudulent charges.
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