How does Bill Pay work?

Provide some info about the company or person you want to pay, and then tell us how much and when you want payment made. We send your payment electronically when possible. If the person or company can’t accept electronic payments, we print a check and mail it for you.

What is Bill Pay, and how do I sign up?

The Callaway Bank Online bill pay allows you to manage your payments to various companies — all in one place.  You can even set up payments to occur in the future or to be made as recurring payments (i.e. every month, every week, or every two weeks). So, no more worrying about paying bills while you’re on vacation or forgetting to mail a payment!  Please reach out to one of our dedicated Business Banking Team members by calling 573.592.6390, Monday – Friday 8:00am – 6:00pm to get enrolled today.

Can I transfer funds from Business accounts at The Callaway Bank to another financial institution?

Yes, the business banking team can help you with the process and assist with obtaining approvals, if applicable.

What accounts may I access through Business Banking Online?

You will be able to access business checking, savings, CD’s, and loans you are authorized to use on behalf of the business. It’s important to keep your login information private.

What are the fees involved?

The fees for Business Banking Online are:

  • Access to account balances, history, transfers is FREE!
  • ACH – $6.00 per file $.12 per item. Additional fees may apply.
  • Wires – Outgoing Domestic – $20.00
  • For more common fees Click Here

How do I sign up for Business Banking Online?

Please contact our dedicated Business Banking Team:

Email: [email protected]

OR

Phone: (573) 592-6390; Monday – Friday 8:00am – 6:00pm.

We will customize your Business to your specific business needs.

How secure is Business Banking Online?

Business Banking Online is very secure. We use the latest industry-approved security technologies to protect your information, including a firewall system using the latest TLS encryption, Username, Passwords, and multifactor authentication points of validation such as out of band authentication (OOBA) Security Access Codes and security questions.

Additional information is available under “Security Statement”. Contact the TCB Business Team (573-592-6390) or our Customer Care Team (800-446-2265) with any questions Monday – Friday 7:00 a.m. – 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m.

What do I need to be able to use Business Banking Online?

You need an eligible account at The Callaway Bank. This could be a checking, savings, CD, or loan. You need internet access provided by an ISP (Internet Service Provider). You will need a secure version of browser software – we recommend using the most current up-to-date version to ensure optimal performance and security.

If I have additional questions, whom do I contact?

Customer Care Team at 573.642.3322, 573.447 1771 or 800.446.BANK (2265); Monday – Friday 7:00 a.m. – 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m. or e-mail us at [email protected].

Can I change my challenge questions?

Yes, after logging in, select MANAGE PROFILE, then CHANGE SECURITY QUESTIONS.

SAFETY TIP: The Callaway Bank will never ask you to divulge or change your private information, and we will never change it for you.